Statement of Policy
Edge Care Guide complies with all federal, state, and local laws governing telemarketing and telephonic solicitations, including the Federal Trade Commission's (FTC) Telemarketing Sales Rule (TSR) and the Federal Communications Commission's (FCC) Telephone Consumer Protection Act (TCPA) regulations.
Submit a Do Not Call Request
Enter your telephone number below to immediately add your number to Edge Care Guide's Internal Do Not Call list.
1. Internal Do Not Call List Maintenance
Edge Care Guide maintains a strict, centralized Internal Do Not Call ("IDNC") list. When a consumer requests to be placed on our IDNC list, we log their 10-digit telephone number into our suppression files within twenty-four (24) hours, and in no event later than thirty (30) days as allowed by federal law.
2. Procedures for Consumers Requesting DNC Status
Consumers may state their request to be added to our Internal Do Not Call list through multiple channels:
- By Web Form: Complete the interactive DNC submission form at the top of this page.
- By Telephone: State during any call with an Edge Care Guide representative or partner that you wish to be added to the Do Not Call list. Representatives are trained to record this preference immediately without debate or pressure.
- By Email: Send an email to dnc@edgecareguide.com containing your full name, telephone number(s) to be suppressed, and the subject line "Do Not Call Request".
3. National & State DNC Registries
Before conducting any telemarketing or follow-up calling campaign, Edge Care Guide and its authorized calling agents scrub contact numbers against the National Do Not Call Registry managed by the FTC and FCC, as well as applicable state-specific DNC lists.
Consumers who wish to add their telephone number to the National Do Not Call Registry may register their phone free of charge at www.donotcall.gov or by calling 1-888-382-1222 from the phone they wish to register.
4. Duration of IDNC Requests & Record Retention
In accordance with federal regulations, telephone numbers placed on our Internal Do Not Call list are maintained in our suppression database for a minimum of five (5) years from the date of the request, or until the consumer subsequently submits a new inquiry granting fresh express written consent.
5. Affiliated Agents & Partner Obligations
All licensed brokers, agency partners, and third-party vendors operating within our Marketing & Carrier Partner Network are contractually bound to comply with this DNC Policy, maintain their own respective internal DNC lists, and honor all consumer suppression requests.
6. Employee Training & Policy Dissemination
All customer care and outreach personnel receive regular compliance training regarding FTC TSR and FCC TCPA rules. Our systems automatically block outbound communications to numbers registered in our suppression files.
7. Questions & Enforcement
Do Not Call Compliance Administration
Edge Care Guide DNC Department
Email: dnc@edgecareguide.com
Direct Inquiries: hello@edgecareguide.com